Language is the foundation of safety and respect for optimal healthcare outcomes.

Drawing on current research and community feedback, this training briefly outlines principles to guide the use of inclusive language and communication with clients. It provides practical examples of how and when inclusive language can be used in healthcare settings. Also included is an outline of how to ask about and use pronouns.

Ideal for your first introduction to inclusive language or for training staff.

CPD hours: 1

Hi, I'm your trainer - Dr Sarah Ashton

Sarah (she/her) is the Director and Founder of the first psychology practice dedicated to sexual health treatment – SHIPS and is the Founder and Lead Training Author of Sexual Health and Intimacy Psychological Training. Sarah is a registered psychologist (AHPRA), board approved supervisor (AHPRA), member of the Society of Australian Sexologists and has worked with clients in the sexual health field for over 15 years. She is the Coordinator for the Sexual and Mental Health Primary Health Network, and a Sessional Lecturer at RMIT University. She is a published researcher in The Journal of Sex Research, Porn Studies, Feminism & Psychology, and has written articles for The Conversation and Red Magazine. Sarah has been a guest speaker on Joy FM and ABC radio. Sarah brings a warm, down-to-earth, compassionate approach to therapy and leading her practice. She loves what she does and wants to share this important area of knowledge with emerging and established practitioners.

Let me walk you through step-by-step

The training is broken down into modules. Stop, start, and replay at anytime.

Training Curriculum

  Introduction (Total listening time 12:24)
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  Gender (Total listening time 4:01)
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  Pronouns (Total listening time 5:50)
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  Names (Total listening time 1.19)
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  Partners (Total listening time 5:11)
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  Other considerations (Total listening time 8:13)
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  Summary, resources & further training (Total listening time 2:06)
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Suitable for:

  • Psychologists
  • Social workers
  • Counsellors
  • Nurses
  • Psychiatrists
  • Sex therapists
  • GPs
  • Students undertaking education in all of the above

Level of experience required:

  • No experience necessary

What is included:

  • Access to online training modules - unlimited time
  • Certificate of completion


  • 1 hour
  • CPD hours: 1

Duration of Access: 

Unlimited. Once you sign up, you can take as long as you like to complete the course.


Check out our blogs & resources

SHIPS blogs are authored by our Psychologists and are written about topics we discuss with our clients in therapy.
They can be helpful resources for practitioners and clients.



Practical Tips on using Pronouns

What can being Non-binary mean (and not mean) & how to be an Ally

Lets Smash Stereotypes about Pansexuality